Privacy Policy
At SocialBrew, your privacy is fundamental to everything we do. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read it carefully.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, date of birth, gender, and password when you register.
- Profile Information: Photos, bio, interests, hobbies, location preferences, and other details you choose to share.
- Communications: Messages, chat content, and other interactions with other users.
- Verification Data: Identity documents or selfies submitted for profile verification.
- Payment Information: Billing details for premium subscriptions, processed securely by our payment providers.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Features you use, pages viewed, time spent, and interaction patterns within the app.
- Location Data: Approximate or precise location (with your permission) to show nearby matches.
- Log Data: IP address, browser type, referring URLs, and crash reports.
1.3 Information from Third Parties
- Social media accounts (Google, Apple, Facebook) if you choose to sign in through them.
- Analytics and advertising partners to help us improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and profile.
- Provide and improve our AI-powered matching features.
- Enable scheduling and café/pub reservation features.
- Send notifications about matches, messages, and bookings.
- Process payments and manage subscriptions.
- Verify user identities to maintain a safe community.
- Personalise your experience and show relevant content.
- Detect and prevent fraud, abuse, and safety violations.
- Comply with legal obligations.
- Send service updates and promotional communications (with your consent).
3. How We Share Your Information
We do not sell your personal data. We may share it with:
- Other Users: Profile information you make public is visible to other SocialBrew members.
- Service Providers: Trusted third parties who help us operate the platform (hosting, analytics, payment processing, customer support).
- Business Partners: Café, pub, and restobar partners to fulfil your brew reservations.
- Legal Authorities: When required by law, court order, or to protect the rights and safety of users.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for a limited period as required by law or for legitimate business purposes (e.g., fraud prevention, legal claims).
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your account and personal data.
- Restrict or object to certain processing activities.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at privacy@socialbrew.app.
6. Security
We implement industry-standard technical and organisational measures to protect your information, including encryption in transit (TLS) and at rest, regular security audits, and strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
SocialBrew is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal data, we will delete it promptly.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in accordance with this policy.
9. Cookies and Tracking
We use cookies and similar tracking technologies on our website to understand usage patterns and improve the experience. You can manage cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and notify you via email or in-app notification for material changes. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
SocialBrew
Email: privacy@socialbrew.app